Acceptable Use Policy
VPLS Technologies, (hereinafter "VPLS") has drawn up this Acceptable Use Policy (the "Policy") in order to protect VPLS and our customers from any illegal operations which may occur. VPLS's customers shall not, nor shall they permit or assist others to abuse or fraudulently use of VPLS's Services, including but not limited to the following:

(1) Sending unsolicited e-mail that causes complaints from the recipients of such unsolicited e-mail.
(2) Mailbombing (sending large quantities of unwanted or unsolicited e-mail to individual e-mail accounts; a.k.a. "Spamming").
(3) Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "spoofing"). Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
(4) Absolutely no IRC daemons, eggdrop, XDCC transfer bots allowed.
(5) Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any VPLS customers, VPLS, and its end-users by any means or device.
(6) Knowingly engage in any activities that will cause a denial-of-service (e.g., synchronized number sequence attacks) to VPLS, any VPLS customers or end-users.
(7) Using VPLS's Services to interfere with the use of the VPLS's network by other customers or authorized users, or in violation of the law or in aid of any unlawful act.
(8) Using VPLS's Services inappropriately in ways that can harm VPLS's reputation. These services are not limited to any particular service and cover all of VPLS's Services.
(9) Excessive use of VPLS's bandwidth for "streaming" or "mirroring" files, multimedia, and other large files is prohibited. By unlimited transfer rate we limit these to html, text, graphics, and small mutlimeda files such as flash. This policy applies to free web hosting with game servers only.
(10) Storing copyrighted material owned by others is prohibited. VPLS relieves itself from all liability steming from these materials and full responsibility will be placed soley on the customer.
(11) Using VPLS's network to send viruses, worms, trojans or other harmful programs is prohibited.
(12) Users caught with any exploitation programs, virus, worms etc will be punished according to the laws governing the state of California.
(13) Changing the "administrator" on Windows based servers or "root" passwords on Linux systems is strictly prohibited without the written consent of a VPLS Technologies' System Administrator. Removing Remote Administrator or changing passwords where by VPLS Administrators can not gain access to the machine is strictly prohibited.

Each VPLS customer is responsible for their own actions and, by accepting service from VPLS, is agreeing to abide by this Policy. In cases where VPLS does find misuse of VPLS's Services or abuse of this policy we will terminate the account of the offending customer and take action as VPLS deems appropriate without notice.

Service Terms

VPLS is connected to a vast network on the core of the Internet backbone provided by a large Internet Service Provider (ISP) supplying the bandwidth and connectivity. VPLS does not hold itself liable for ISP down time due to ISP network or server failures. VPLS does not guarantee "pings" to VPLS servers as they vary from client to client depending on geographical location and their current Internet Service Provider.

VPLS observes the right to inspect any and all content on VPLS servers or customer colocated servers as long as they are connected to VPLS's infrastructure and network. Any customer found in violation of the above fore mentioned polocies will result in termination of service and any other punishments VPLS deems necessary as governed by the laws of the state of California and federal laws.

Credit Card Usage

All credit card transactions will be subject to offline verification which includes proper submission of VPLS's Credit Card Authorization Form or CAF. A copy of the customer's State/Government issued Identification Card (ID Card) must also be submitted along with a front and back copy of the credit card used in the transaction.

Private Servers
Users agree to keep their servers password protected 24 hours a day, 7 days a week if they sign up for any Private server package. Violation of this policy once will result in a warning. After that, the server will be shut down and no refund given or the clan can upgrade to a public server package. Clans may give out their server password for scrims or matches as long as they change the password once finished with the scrim. Clans may not post their server password on any public forum, website, IRC chat or any other Internet communication tool for other players to come play on the server freely. If a VPLS admin finds any user violating the aforementioned policy in any way, whether stated above or by the administrator's own judgement, the rentee will be contacted and warned.

Contracts and Refund Policy
A contract must comply with the Acceptable Use Policy and can not be broken under any circumstances. If the contract is not ful-filled in the time space allocated, the party is held accountable for the balances due. A contract can not be cancelled under any circumstance and if payments are not met, the party shall be held liable. VPLS holds the right to cancel any written or verbal contract anytime and withhold all payments made prior to agreeing to the aforementioned contract.

If a party wishes to cancel the aforementioned contract they must notify VPLS prior to the contract expiration date. If not, VPLS observes the right to charge the monthly payment as planned. All cancellations must be made in the form of a support ticket using https://my.vpls.net /. If a web hosting client changes registration information without notifying VPLS, a $50.00 penalty fee will be accessed. As of December 1^st, 2004, there will be absolutely no refunds given under any circumstance.

VPLS reserves the right to modify these policy at any time, and without warning.