VPLS Launches New Hong Kong Data Center With PCCW

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VPLS, a leading provider of data center services such as colocation, IP transit, Cloud and Managed Services has launched a new data center in Hong Kong. VPLS’ Hong Kong data center (HKG1) allows us to deliver low latency service to our customers in China and the rest of Southeast Asia. Hong Kong booasts the second largest cable landing stations for all east-west traffic. VPLS’ partnership with PCCW at their Tier IV purpose built, 202,000 square foot facility in Hong Kong allows for large expansion and seamless network connectivity back to mainland China in this carrier neutral facility.

VPLS is currently offering the following services out of HKG1:


  • 16 – 2,000 kVA transformers in 2N design
  • 12 – Diesel Generators in 2+1 resiliency design
  • 14 kPa uniformly distributed load floor rating
  • 2N UPS configuration with 15 minutes of battery backup time
  • On-site diesel tanks support 12 hours at full capacity


  • 24×7 security officers
  • Access control using proximity card readers & biometrics
  • Multiple CCTV cameras (interior and exterior)
  • VESDA / FM200 fire suppression
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Krypt HostingCon China 2015

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There was a great turn out this year at HostingCon China 2015 which took place on May 30th! VPLS’ popular dedicated and cloud server hosting brand Krypt was on display as a first time Silver sponsor. Thank you to all of our customers who attended the event and visitors to our booth. We hope to see you at WHD.China 2015 and again next year at HostingCon China 2016!


IMG_8076 IMG_8077 IMG_8078 IMG_8084 IMG_8096 IMG_8099 IMG_8101

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VPLS Adds Tata Communications

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VPLS added direct connections to Tata Communications this week to bolster demand for traffic in APAC region. Tata Communications operates the world’s largest network with over 240,000 km of fiber. The new connections will help strengthen routes to India, Malaysia, Middle East and Africa.

Tata Network Map

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VPLS Opens Singapore Data Center at Global Switch

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sin1Data center Information

Singapore is a critical location in VPLS’ continued expansion into Southeast Asia because it is the epicenter of technology and a major fiber landing point connecting the East and West. VPLS chose Global Switch’s facility in order to bring us closer to our major private peering partners such as China Telecom. Our Singapore data center offers increased bandwidth capabilities to customers in Thailand, Indonesia, Hong Kong and China as well as the entire Southeast Asia region. Singapore is also a great location for backup and disaster recovery services for our customers in Thailand.

SIN1 Data Center Specs

Building Information 240,000 sq ft
DC Description Incoming dedicated mains power supplied via 2 x 22kV supplies
UPS Systems Floor by floor UPS / DRUPS configurations options: N + 1 and N + N. Battery reserve typically 10 minutes back-up time
Generators Power and cooling are supported by 12 x 2MVA diesel generators. On-site diesel tanks (150,000 litres) support 24 hours at full capacity with 2 hour, 24×7 fuel delivery
Security Premises Controllers manage data centre security 24×7, Multiple CCTV cameras (interior and exterior)
Emergency Protection Analogue addressable fire detection system in all areas (smoke and heat) with manual break-glass units

Utility/Back-Up Power & Generator

  • Incoming dedicated mains power supplied via 2 x 22kV supplies
  • Diverse A&B supply, distributed at 415V via busbar system
  • Up to 2MW of power per floor plate
  • Power and cooling are supported by 12 x 2MVA diesel generators
  • On-site diesel tanks (150,000 litres) support 24 hours at full capacity with 2 hour, 24×7 fuel delivery
  • Floor by floor UPS / DRUPS configurations options: N + 1 and N + N. Battery reserve typically 10 minutes back-up time

Security & Protection Features

  • Premises Controllers manage data centre security 24×7
  • Access control using proximity card readers
  • Multiple CCTV cameras (interior and exterior)
  • Barrier controlled vehicle access
  • Secure managed delivery and loading area


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VPLS Utilizes Sunesys Dark Fiber

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VPLS, premier cloud and managed service provider, to utilize Sunesys dark fiber to achieve 100Gbps of network connectivity between two data center locations in Southern California

The cloud and managed hosting services and Internet connectivity that VPLS provides to its customers, require high-bandwidth network solutions like the dark fiber offering we currently have in place.

Warrington, PA (PRWEB) March 31, 2014

Sunesys, LLC, a leading carrier of dark fiber, Ethernet and private wavelength networks, is proud to announce that VPLS, a premier cloud and managed service provider, is using Sunesys dark fiber to achieve 100Gbps of connectivity between two data center locations in Southern California.

In 2013, Sunesys first provided a dark fiber connection to VPLS and has since added two additional strands, which connect VPLS’s LAX9 data center in downtown Los Angeles to their LAX10 data center in El Segundo. “The benefit of going with a dark fiber network is that we’re able to use our own equipment – giving us complete control and the flexibility to increase bandwidth without additional costs. Sunesys was able to provide a cost-effective fiber optic solution to bridge the 40KM distance,” explains Ted Mektrakarn, Chief Executive Officer at VPLS.

Sunesys looks forward to a continued relationship with VPLS. “The cloud and managed hosting services and Internet connectivity that VPLS provides to its customers, require high-bandwidth network solutions like the dark fiber offering we currently have in place,” states Sunesys Senior Vice President Alan Katz. “ In this dynamic marketplace, we continue to see bandwidth hungry carriers surpass the 1G and 10G offerings, shooting straight for 40G and beyond. We are excited to see companies like VPLS pushing this boundary over our network.”

Sunesys, headquartered in Pennsylvania, currently operates over 9,000 fiber route miles in ten states across the country. Sunesys’ entire footprint can be viewed online at http://www.sunesys.com/network-maps/ or by downloading the Sunesys App, available for iPhone and Android devices.

About Sunesys, LLC

Sunesys is a leading provider of premium bandwidth services and private fiber optic networks. We own, operate, and maintain our own high density fiber optic network in major metropolitan areas across the U.S. Sunesys offers a comprehensive suite of tailored, high capacity, facilities-based network services coupled with superior industry expertise, service, and support. Sunesys provides telecommunications services and private fiber optic networks in Pennsylvania, New Jersey, New York, Maryland, Delaware, Virginia, Ohio, Illinois, Georgia, Florida and California.

Sunesys is a subsidiary of Quanta Services, Inc. (NYSE: PWR). Quanta Services safely provides engineering, procurement and construction (EPC) services for comprehensive infrastructure needs in the electric power and oil and natural gas industries and is the premier provider in the industries it serves.

For more information or to be contacted about Sunesys services, please visit http://www.sunesys.com.

About VPLS Inc.

VPLS Inc, is a worldwide leader in dedicated, cloud and managed services, hosting well over 10,000 servers and 5,000,000 websites. Our hosting brands are ranked in the top 2,000 websites in the world and top 300 in China and South Korea. VPLS’ portfolio of products and services covers all aspects of the Internet such as Cloud and Web Hosting, Virtualization, Networking, Security, Storage, Web Design and Development and much more.

Through our services division, VPLS Solutions, we’re able to combine best in breed technologies from vendors such as Brocade, Palo Alto, Nimble Storage, VMware and Supermicro to power our services and solutions. VPLS’ unique background and history set us apart from other technology solutions providers in that we use what ever we sell. Our engineers have first hand experience on the products they are selling and servicing.

To learn more about VPLS, visit their website at http://www.vpls.com.



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VPLS lights up 100Gbps on Brocade platform!

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VPLS has implemented a new 100Gbps connection between our LAX9 (downtown Los Angeles) and LAX10 (El Segundo) datacenter which is at the 40km maximum distance the optics can run! Check out the speeds our Brocade MLXe delivers! We’ll post more stats as traffic ramps up beyond the 10Gbps mark!

100GigabitEthernet3/1 is up, line protocol is up
STP Root Guard is disabled, STP BPDU Guard is disabled
Hardware is 100GigabitEthernet
Configured speed 100Gbit, actual 100Gbit, configured duplex fdx, actual fdx
30 second input rate: 10052240768 bits/sec, 2028415 packets/sec, 10.37% utilization
30 second output rate: 316344354 bits/sec, 245287 packets/sec, 0.35% utilization
3796547057 packets input, 2155202383283 bytes, 0 no buffer
Received 26 broadcasts, 1229 multicasts, 3796545802 unicasts
0 input errors, 0 CRC, 0 frame, 0 ignored
0 runts, 0 giants
NP received 3796748636 packets, Sent to TM 3796748892 packets
NP Ingress dropped 12 packets
921977221 packets output, 155328275654 bytes, 0 underruns
Transmitted 36 broadcasts, 963 multicasts, 921976222 unicasts
0 output errors, 0 collisions
NP transmitted 922000626

VPLS 100Gbps Optic VPLS 100Gbps Optic

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Backup and Disaster Recovery Solutions

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Krypt offers off premise enterprise customers with Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) solutions such as Cloud Backup Storage and offsite replication services. Many enterprises still use tape backup services with a Recovery Time Objective (RTO) of over 72 hours. With Krypt Backup and Disaster Recovery Services the RTO can reduced to 4 hours with a Recovery Point Objective (RPO) of 1 hour. Whether you are a current VMware vSphere virtualization customer, Microsoft Hyper-V or just using physical dedicated servers, we have a solution that can meet your needs and budget. Contact a Krypt Sales Representative now for more information.

Krypt Cloud Backup

Krypt Disaster Recovery in a Box (DRIB) is an on premise backup solution that sits on the enterprise customer’s local network and takes local backups and replicates a copy of the backup to the Krypt Cloud. Backups can be scheduled as frequently as 1 hour (bandwidth permitting) with a retention policy that can be customized depending on your backup storage allocation. DRIB provides two levels of resiliency where virtual machines can be brought up on the local appliance in the event of your on premise server failures as well as in a disaster scenario where your site is completely offline, your virtual machines can be spun up online in the Krypt Hybrid Cloud powered by VMware vCloud technology.

All Backup and Disaster Recovery Services include:

  • Consulting Engineer to assess and document your requirements
  • Configure local backup appliance and test to your chosen Krypt Internet Data Centers
  • Provide ongoing routine maintenance of your backups and local appliance
  • Perform bi-annual tests with customers

 VEEAM Cloud Provider

Contact Us Today to Learn More!

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Review of 2013 by Numbers

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2013 was a great year at VPLS with over 20% growth in all our service areas. We were able to keep operations lean with only 40 staff members in the USA and 25 in Thailand. Here are some important Support statistics:

2012 2013
Total Support Tickets 139,119 119,590
Average Resolution Time 10m13s 18m44s
Average Resolution Time for Reboots 7m3s 2m58s
Average Resolution Time for Reformats 24m19s 5m56s

So why are we happy our ticket counts have gone down?

  • Automation Success! We’ve added numerous enhancements to https://my.krypt.com to allow full control and self service for our customers so the need to open a support request was reduced.
  • Better hardware! With newer hardware we’re able to reduce tickets related to hardware failures.
  • Better monitoring! While other companies charge between $2 – $10 for pinging your server we give it away for free! You can monitor your server and services like http / https, IMAP, SMTP etc.

How do we explain why the Average Resolution Time increased?

  •  The degree of difficulties of the problems being reported has increased which has skewed the numbers.
  • The Average Resolution Time also is dependent on the customer responses back for things like login information etc. If customers do not provide us the details in a timely manner this effects the resolution time.
  • Also note that we have listed RESOLUTION time and not response time. This is the time is takes to completely FIX the problem and not the time it takes us to respond to a ticket.

Overall we are very proud of our Support statistics and something that should be of consideration when you choose a hosting provider. Many hosting providers have resulted to making you either:

  1. Pay for support
  2. Pay an upgrade fee for SLA’s on ticket response times
  3. Offer free support but with 24 hr response times

You can always view live statistics from our Support team here: http://www.krypt.com/company/testimonials

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Krypt Hybrid Cloud Services

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Krypt was one of the first VMware certified service providers to achieve vCloud Powered status for enabling both Public and Hybrid Cloud services utilizing vSphere and vCloud Director technologies. Current VMware technology customers can rest assured that their virtual machines are compatible with Krypt Hybrid Cloud services.

Connect to Krypt Hybrid Cloud with vCloud Connector

Cloud Services VMware

vCloud Connector allows existing VMware vSphere customers to easily consume Krypt Hybrid Cloud services by simply moving workloads to the Cloud from the vSphere client. Krypt Hybrid Cloud connects to your organization’s Private Cloud via secure IPsec VPN tunnels and becomes an extension of your data center so you can start consuming Krypt Cloud Pool resources in both Pay-per-Use or subscription based consumption models. Scale your resources up and down as you see fit with the agility your business desires. Request a demo from a Krypt Cloud Specialist — Download the latest vCloud Connector

Contact Us Today to Learn More

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VPLS Nimble Storage Replication

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As a premier Nimble Storage partner, VPLS offers offsite replication services to the Cloud for enhanced data protection and Disaster Recovery solutions. VPLS Nimble Storage Replication to the Cloud services are offered at our Los Angeles and Sacramento data centers for geographic redundancy. Site to site VPN connections add enhanced data security.


In a Disaster Recovery scenario, VPLS Cloud Pool resources can be consumed on a Pay-per-Use or subscription basis for on-demand infrastructure. In most cases, Replication Time Objective (RTO) is less than 4 hours and Replication Point Objective (RPO) is the last replication snapshot. Our team of Cloud experts monitor and ensure data is replicated and bi-annual tests are scheduled with the customer to ensure data integrity. Nimble Storage has built in features such as Efficient Replication for compressing copies and changes that assist with Disaster Recovery replication over the WAN. Integrate VMware Site Recovery Manager (SRM) for simplified Disaster Recovery testing in failover and failback scenarios.


Contact Us Today to Learn More



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